1How long have you been doing Hair and Makeup?
Our Lead Artist and Director, Carley Chamberlain has been working in the industry for over 7 years! All of the artists working under our company name have equal, and in some case even more experience! We are incredibly lucky to have such a high caliber of artists on call and we ensure to match our clients with artists best suited to their needs.
2Do you offer Trials? How long as they?
We call our trials "Previews" as these are a collaborative working session that results in a full preview of your wedding day look! During a preview, we discuss all the details of your wedding from your colours, to how much dancing you'll be doing so that we can construct the perfect look for your day! We typically allot 1.5 hours for a single service trial and 2.5 - 3 hours for both makeup and hair.
3When should I book my Preview?
We prefer our clients to book their previews during the season of their wedding date, so two to three months out at most. At this point, your hair is closer to the condition it will be in for the wedding day, with some time to make any necessary rescues for your hair colour, ends, and scalp health. As well your skin tone and texture should be similar to what it will be on your wedding date, be it more tan, dry to due winter weather, etc,.
4Can I book a preview before signing a contract?
You certainly can! However, we cannot hold wedding dates without a signed contract and retainer.
5Can I bring a friend, my mom, my fiance to the Preview?
Our studio is not very large, so we allow one guest only. We advise that you bring someone with similar taste to yours, and who you trust implicitly. If you want to wear red lipstick and your mom hates it, please don't bring her. It will dampen your mood and affect your decision. Your wedding day look is entirely for you!
6Do you offer previews for bridesmaids, moms etc?
Its very rare that a member of the bridal party wants to pay for their services twice, however if they do, we are happy to offer them a preview! We do not have separate pricing for bridal party member previews. The cost remains the same as a bridal preview. An alternative for bridal party members who want to get to know us before the wedding is to book a separate special occasion service for a night out!
7What if one of our bridesmaids doesn't want to book your services?
It is best for your entire bridal party to be serviced by us. If a few bridesmaids opt out of the service, it can be noticeably visible in the photos that they had been worked on by a different caliber of artists; their hair may not last as long, their makeup might fade and their skin might become shiny. In our experience, bridesmaids who previously decides to do their own makeup or hair often change their mind once they see everyone else ready to go. In those cases, when time allows we do our best to squeeze them in, but this is not always possible.
8How long will services take on the wedding day?
We allot 45 minutes for bridal party services, be they hair or makeup. For example a bridesmaid having their hair and makeup done can expect to be with us for 1.5 hours. For the bride, we do 1 hour time slots, 2 hours for hair and makeup. This is to make sure the bride is absolutely perfect, and totally relaxed. We ask that you designate someone from your bridal party to field any questions during your services so that you can breathe, enjoy the pampering and take a small rest on what will be a very busy day!
9How may ladies can you accommodate?
We can accommodate any number of clients. The larger the number of services, the more artists we bring to glam you up!
10When is the final headcount due?
You must provide a minimum number of services when you sign your contract. This contracted amount ensures we have an appropriate number of artists reserved for your day. Should you wish to add more services later, we will do our best to accommodate additions.
11Do you charge for additional artists?
As professionals, is it up to use to provide enough artists to get the job done expediently for your while ensuring a fair wage for our artists. This typically means we book up to 6 services per artist. We will provide the number of complimentary additional artists and a timing block when we provide your quote. If you need faster services, additional artists can be secured at an additional charge.
12Will you stay for touch ups?
Our makeup and hair should last for your whole wedding, and you will be provided with a goody bag for minor touch ups so there shouldn't be a need for someone to remain with you. If you would like someone to return to changeover your look, or for a little extra pampering, we're here! This is a custom service and additional makeup fees (and travel if applicable) will apply.
13How far will you travel?
We will travel to the ends of the earth to get you ready for your wedding day! Anywhere within the boundaries of the City of Toronto is included in the base fee. Travel to locations outside of our local service area will be charged at a rate of $1/km return from our studio at M4S1E6 within Ontario. Contact us directly for custom destination wedding rates.
14Can you provide services for my destination wedding?
YES! Aside from the regular service fees, room, board and flight fees may apply. We're happy to provide a custom quote for you.
15What's the difference between airbrush and regular foundation?
Traditional foundation, when applied by a talented artist, will produce a flawless long lasting finish that is ready for HD photography and 4K video. Airbrush application goes the extra mile in longevity and we typically recommend it for clients who find their makeup melting during the day no matter what they've tried. Regardless of what application you choose, we will ensure your makeup is the best it can be!
16What makeup brands do you use?
We use a variety of well known and professional products from brands like; Becca, Face Atelier, Fenty, Temptu, Josie Maran, Ben Nye, Mehron, Mac, Makeup Forever, Nars, Anastasia Beverly Hills, Laura Mercier, Bite, Stila, Dior and many more. We choose our products based on the performance and not by brand name. Each individual product in our artists kits has been tested in multiple scenarios for longevity, and sensitivity and before it ever touches a clients face.
17What is the booking process?
We will send you a quote via email based on your location, the time you need to be ready and the number of services required. Once you have decided to move forward with us, you will provide your Full Name, Mailing Address and Phone number as well as a few other details, and we will draw up a contract. We will hold your date for 5 business days from the date it is sent to allow you time to read it through, sign and send it back with your 25% retainer. We will not accept retainers without a signed contract or vice versa.There is a $30 admin fee for reissuing late contracts should your date still be available.
18Where can I find your rates?
Please click here for a full pricing sheet!
19I love your work but I can't afford the rate, can we negotiate?
Our rates factor in our professional product fees, extensive training, admin work and office supplies and as such, we are unable to negotiate. To put things in perspective, MAC cosmetics now charges $75 for an hour long appointment, and you must travel to them. Our suggestion is to decide what services are really important to you for your wedding, and make them happen. This is your day! We do know that if you choose us, you will be receiving the greatest care, utmost professionalism and a flawless wedding day look that will show in your photo's for years to come. Not to mention, we are pretty cool to hang around with ;)
20I'm stressed!! Can you just help me??
Relax, this is one of the most exciting times we get to experience as mere mortals. Take everything a day at a time, and don't sweat the small stuff. We're happy to help our clients wherever we can and have even compiled a list of our favourite vendors to lead you in the right direction. Need a hug? We have those in stock, always <3